Privacy Policy

Last updated: December 6, 2025

1. Introduction

Welcome to Wallkrafts ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you:

• Place an order or make a purchase
• Contact us via email, phone, or WhatsApp
• Subscribe to our newsletter
• Fill out a contact form

This information may include:

• Name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type
• Operating system
• Pages visited
• Time and date of visit
• Referring website

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your inquiries and provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Detect and prevent fraud
• Comply with legal obligations

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:

• Remember your preferences
• Understand how you use our website
• Improve website functionality
• Provide personalized content

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

5. Third-Party Services

We may use third-party services to help us operate our business, including:

• Payment Processors: To process payments securely
• Shipping Providers: To deliver your orders
• Analytics Services: To understand website usage (e.g., Google Analytics)
• Email Services: To send communications
• WhatsApp Business: For customer communication

These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request transfer of your data to another service

To exercise these rights, please contact us at wallkraftsoffical@gmail.com

9. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: wallkraftsoffical@gmail.com
• Phone: +91 94450 81631
• WhatsApp: +91 94450 81631
• Address: Chennai, Tamil Nadu, India